Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Komoto Healthcare and governs data collection and usage. By using our website, you consent to the data practices described in this statement.

Effective Date: August 13, 2026

Komoto Healthcare (“Komoto Healthcare,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through www.komotohealthcare.com (the “Website”).

This Privacy Policy explains the types of information we may collect through the Website, how we use and disclose that information, the choices available to you, and how you can contact us regarding our privacy practices.

1. Scope of This Privacy Policy

This Privacy Policy applies specifically to information collected through www.komotohealthcare.com.

Komoto Healthcare may be affiliated with other healthcare, pharmacy, or related organizations that operate separate websites or services. Those websites and services may have their own privacy practices and privacy policies. This Privacy Policy does not govern information collected through separately operated websites, including websites maintained by affiliated entities.

Komoto Healthcare and affiliated healthcare organizations may also separately collect or maintain information in connection with pharmacy services, healthcare services, patient care, health plans, or other healthcare activities.

Information that constitutes protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”) is governed by applicable HIPAA requirements and, where applicable, the relevant healthcare provider's Notice of Privacy Practices.

This Website Privacy Policy does not replace any Notice of Privacy Practices that applies to PHI.

The Website contact form is intended for general inquiries. Please do not submit medical information, prescription information, insurance information, Social Security numbers, financial account information, or other sensitive health information through the Website contact form.

2. Information We Collect

Information You Provide

When you contact us through the Website, we may collect information you voluntarily provide, including:

First and last name
Email address
Information contained in your message
Other information you choose to provide

Please do not provide sensitive medical or health information through the Website contact form.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by us or by service providers that support the Website.

Depending on your device, browser, privacy settings, and consent choices, this information may include:

Internet Protocol (IP) address
Browser type
Device information
Operating system
Referring website or page
Pages viewed
Interactions with Website features
Date and time of Website access
General technical and usage information

We may use this information to operate, secure, maintain, troubleshoot, and improve the Website.

3. Cookies and Similar Technologies

The Website uses cookies and similar technologies to provide Website functionality and, where applicable, enable certain third-party features.

We use Usercentrics for Wix as our consent-management platform. When you visit the Website, you may be presented with options to accept or reject non-essential technologies and to manage your privacy preferences.

Essential Technologies

Certain technologies are necessary for the Website to function properly and may operate without your consent.

These may include technologies used for:

Website security
Content management
Navigation
Core Website functionality
Privacy and consent management

Non-Essential Technologies

Certain third-party features or technologies may be categorized as non-essential.

Where applicable, these technologies are subject to the privacy choices presented through our consent-management platform and are not intended to load until the applicable consent has been provided.

You may accept or reject non-essential technologies through the Website's privacy banner.

You may also change your preferences at any time by selecting the privacy-settings icon displayed on the Website.

4. Embedded YouTube Content

The Website may contain embedded videos provided through YouTube or related Google services.

Our consent-management platform identifies the embedded YouTube component as a non-essential component that may involve third-party tracking technologies.

Unless the applicable consent is provided, the Website is configured to prevent the embedded YouTube component from loading and may display a placeholder instead.

If you choose to enable or interact with YouTube content, YouTube or Google may receive technical information associated with your interaction, which may include:

IP address
Browser or device information
Information relating to your interaction with the embedded video

Your interaction with YouTube or Google is also subject to their respective privacy practices.

Komoto Healthcare does not use www.komotohealthcare.com for targeted advertising, remarketing, or cross-context behavioral advertising.

5. How We Use Personal Information

We may use information collected through the Website to:

Respond to inquiries and requests
Provide information about Komoto Healthcare and our services
Operate and maintain the Website
Protect the security and integrity of the Website
Troubleshoot technical issues
Understand general Website usage
Improve Website functionality and user experience
Comply with applicable laws and legal obligations
Protect our rights, property, users, or others

We do not use information submitted through the Website contact form to provide medical advice or emergency medical services.

6. How We Disclose Information

We may disclose personal information to service providers that perform functions on our behalf, including providers that assist with:

Website hosting
Website development and maintenance
Information technology
Website security
Communications
Privacy and consent management
Embedded Website functionality

These service providers may access information only as reasonably necessary to perform services for us, subject to applicable contractual and legal requirements.

We may also disclose information when reasonably necessary to:

Comply with applicable law, regulation, court order, subpoena, or legal process
Respond to lawful requests from governmental authorities
Protect the rights, property, safety, or security of Komoto Healthcare, our users, or others
Detect, investigate, or prevent fraud, security incidents, or unlawful activity
Facilitate a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, subject to applicable law

7. Sale and Sharing of Personal Information

Komoto Healthcare does not sell personal information collected through www.komotohealthcare.com for monetary consideration.

Komoto Healthcare does not use www.komotohealthcare.com for targeted advertising, remarketing, or cross-context behavioral advertising.

The Website may contain third-party embedded content, such as YouTube videos. If a visitor chooses to enable or interact with such content, the third-party provider may receive limited technical information associated with that interaction.

Komoto Healthcare uses its consent-management platform to prevent identified non-essential Website components from loading until the applicable consent has been provided.

Where required by applicable law, we honor recognized browser-based privacy preference signals through our Website privacy-management technology.

8. Your Privacy Choices

You can manage non-essential cookies and similar technologies by:

Selecting your preferences when the Website privacy banner appears
Rejecting non-essential technologies
Using the privacy-settings icon on the Website to modify your preferences later
Using supported browser-based privacy preference signals where applicable

Disabling certain technologies may affect the availability of optional Website features, such as embedded videos, but should not prevent access to essential Website functionality.

9. California Privacy Rights

California residents may have privacy rights under applicable California law.

Depending on the law that applies to Komoto Healthcare and the information involved, these rights may include the right to:

Know what categories of personal information are collected and used
Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information, subject to applicable exceptions
Opt out of the sale or sharing of personal information where applicable
Limit certain uses or disclosures of sensitive personal information where applicable
Not receive discriminatory treatment for exercising applicable privacy rights

Certain information may be exempt from some California consumer privacy requirements, including information governed by healthcare privacy laws such as HIPAA.

To submit a privacy-related request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests. We will respond to valid requests as required by applicable law.

10. Data Retention

We retain personal information for only as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Respond to inquiries
Maintain Website security and functionality
Comply with legal or regulatory requirements
Resolve disputes
Enforce agreements
Support legitimate business needs

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

12. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

If we learn that we have collected personal information from a child under 13 in a manner inconsistent with applicable law, we will take appropriate steps to delete the information.

13. Third-Party Websites and Services

The Website may contain links to websites or services operated by third parties.

Komoto Healthcare is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Our Website
Our privacy practices
Technologies used on the Website
Applicable legal or regulatory requirements

When we update this Privacy Policy, we will revise the Effective Date shown at the top of this page.

If changes are material, we may provide additional notice as appropriate.

Use of the Website alone does not constitute consent to optional tracking technologies where consent or another privacy choice is required.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact:

Komoto Healthcare
Email: khc@komotohealthcare.com

Website: www.komotohealthcare.com

Want to learn more?